Privacy policy

Last Updated: August 16, 2025

At Sastiwali.com, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our store, which is powered by Shopify.

1. Information We Collect

We may collect:

  • Contact Details: Your name, billing/shipping address, phone number, and email address.

  • Payment Information: UPI, credit/debit card details, payment confirmations.

  • Order & Account Data: Order history, saved items, preferences, and account login details.

  • Technical Data: Device type, IP address, browser details, and site usage information.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about orders, products, and promotions.

  • Improve our website, services, and customer experience.

  • Detect and prevent fraud or unauthorized activity.

  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We may share your data:

  • With Shopify: To operate and host our store.

  • With Service Providers: For payments, shipping, IT support, and marketing (where permitted).

  • For Legal Reasons: If required by law, court order, or to protect our rights and safety.

4. Your Rights

You can request to:

  • Access, update, or delete your personal data.

  • Opt out of marketing messages anytime.

  • Request a copy of your data in a portable format.

5. Security & Data Retention

We take reasonable steps to keep your data secure. We retain information only as long as necessary for the purposes described in this policy, unless law requires longer storage.

6. Contact Us

If you have questions or want to exercise your privacy rights, please contact us:
📧 Email: support@sastiwali.com